Terms of Service

The terms that apply when you use the Iridescence website and book our services.

Last Updated: 31 July 2026

Terms of Service

Please read these terms carefully before booking a session or using this website

1. Agreement to Terms

These Terms of Service ("Terms") govern your use of the Iridescence website (www.iridescence.co.za), and your booking or receipt of polarized light therapy and related services ("Services") from Iridescence, located at 32 Blouberg Street, Noordheuwel, Krugersdorp, South Africa. By browsing this website, submitting a booking request, or attending a session, you agree to be bound by these Terms. If you do not agree with any part of these Terms, please do not use the website or book a session.

These Terms apply to all visitors to this website and all clients who book or receive Iridescence services, whether online, via WhatsApp, or in person.

2. Nature of Our Services — Not a Substitute for Medical Care

Iridescence offers non-invasive, drug-free polarized full-spectrum light therapy intended to support circulation, ease discomfort, and complement the body's natural recovery process. Our services are wellness treatments and are not a diagnosis, cure, or substitute for professional medical advice, examination, or treatment.

Important Notice

Always consult a doctor or other qualified medical professional regarding any injury, medical condition, or persistent pain. Do not delay seeking medical advice because of anything read on this website or discussed during a session. Light therapy is provided strictly as a complement to, and never as a replacement for, medical care.

You are responsible for disclosing relevant medical information (such as pregnancy, epilepsy, light-sensitivity conditions, active skin infections, or photosensitising medication) to your practitioner before your session, so we can advise whether the treatment is suitable for you.

3. Bookings, Cancellations, and Payment

Sessions can be requested through the online booking form, WhatsApp, email, or phone. A submitted booking request is not confirmed until you receive confirmation from Iridescence.

  • Please arrive on time; late arrival may shorten your session or require rescheduling
  • Session and package pricing shown on this website is in South African Rand (ZAR) and may be updated from time to time
  • Payment is arranged directly with Iridescence (in person, via EFT, or another method we advise); this website does not process online card payments

3.1 Deposits and Cancellations

A deposit may be required to secure your appointment. Whether your deposit is refunded depends on when you cancel:

Deposit Refund Policy
  • Same-day cancellation: if you cancel your booking on the same day you made it, your deposit will be refunded in full.
  • Cancellation after the day of booking: if you cancel on a later day — for example, if you booked an appointment and then change your mind a few days afterwards — your deposit will not be refunded.

This policy applies specifically to same-day cancellations of a booking. If you need to reschedule rather than cancel, please contact us as early as possible and we will do our best to find you a new time.

3.2 Age Requirement

Our services are intended for clients aged 18 and older. If a client under the age of 18 wishes to receive a session, we require a signed letter of consent from a parent, legal guardian, or other person who is responsible for the child's care, before any treatment can take place.

4. Intellectual Property Rights

This website and its content — including text, graphics, the Iridescence logo, photographs, and layout — are owned by or licensed to Iridescence and are protected by South African copyright and trademark law.

  • You may view and share pages of this website for personal, non-commercial use
  • You may not copy, reproduce, or reuse our content, photography, or branding for commercial purposes without our prior written permission
  • The Iridescence name and logo may not be used without our consent

5. Acceptable Use

When using this website, you agree not to:

Scrape, harvest, or systematically extract content from the site
Submit false, misleading, or fraudulent booking or contact information
Attempt to interfere with or gain unauthorised access to the site or our systems
Use the website's contact channels (including WhatsApp) to send abusive or unsolicited messages

6. Disclaimers

This website and the information on it are provided "as is." While we take care to keep our content accurate and up to date, we make no guarantees or warranties, express or implied, about its completeness or accuracy.

We do not guarantee that:

  • Any particular result, recovery time, or outcome will be achieved from our services
  • The website will be available, uninterrupted, or free of errors at all times
  • Testimonials or client stories reflect the experience every client can expect, as individual results vary

7. Limitation of Liability

To the fullest extent permitted by South African law, Iridescence shall not be liable for any indirect, incidental, or consequential loss or damage arising from your use of this website or our services, except where such liability cannot be excluded by law (including in cases of gross negligence or wilful misconduct). Nothing in these Terms limits any right you have under the Consumer Protection Act 68 of 2008.

8. Your Responsibility

You agree to provide accurate health and contact information when booking, to follow any pre- and post-session guidance given by your practitioner, and to hold Iridescence harmless from claims arising from inaccurate information you provide or your failure to disclose a relevant medical condition.

9. Suspending Services

We may decline, postpone, or discontinue a booking or session — including without prior notice — where we reasonably believe a treatment would be unsafe for you, where information provided is false, or where these Terms have been breached.

10. Governing Law

These Terms are governed by the laws of the Republic of South Africa. Any disputes arising from these Terms or our services will be subject to the jurisdiction of the South African courts.

11. Changes to These Terms

We may update these Terms from time to time to reflect changes in our services or the law. We will post any changes on this page and update the "Last Updated" date above.

Your continued use of this website or booking of further sessions after changes are posted means you accept the revised Terms.

Questions About These Terms?

If you have any questions about these Terms of Service, we're happy to help.

hello@iridescence.co.za